Returns & Cancellations
In the unlikely event that a product arrives damaged, or if an item is missing from your order, we will send replacements or offer a refund for the damaged or missing product if the customer contacts us via email within 14 days of the package being marked as delivered. Customer photos of the damage products are helpful in the rare occasion a defective batch gets passed quality control and is shipped to a customer.
May I cancel my order and receive a refund?
We want everyone to be satisfied with their experience at Public Use Health. Orders may be canceled and refunded up until ship date. If you have a problem with your order or product please contact firstname.lastname@example.org or give us a call at (512) 333-2790.